2025 Volkswagen Atlas problems and complaints

Owners have filed 49 complaints with NHTSA about the 2025 Volkswagen Atlas. The most-reported areas: Electrical System (17), Power Train (13), Unknown Or Other (12).

Key takeaways

  • 49 owner complaints on file with NHTSA.
  • 1 involve a crash, 0 a fire, 0 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System1735%
Power Train1327%
Unknown Or Other1224%
Engine714%
Forward Collision Avoidance612%
Service Brakes510%
Lane Departure48%
Visibility/Wiper36%
Exterior Lighting24%
Back Over Prevention24%
Suspension24%
Vehicle Speed Control24%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2025 Volkswagen Atlas SUV AWD5/54/55/54/5
2025 Volkswagen Atlas SUV FWD5/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System,unknown Or Other,lane Departure - filed 2026-09-25

Even after the most recent recall “update” has been completed, my reverse cameras freeze. Infotainment system crashed and goes black. Infotainment system had been issue ever since buying car. Has to be hard reset every other week to make functions work. Dealer says “no issues”.

Power Train - filed 2026-09-25

Car would not shift back into drive after dropping child off at school. Multiple warning lights came on about hill assist. Needed towed. Ended up needing a new transmission due to what the dealer said was a mechanical defect.

Service Brakes - filed 2026-09-24

Vehicle: 2025 Volkswagen Atlas R-Line Incident Description: While driving on the freeway in rainy conditions through a construction zone, I applied the brakes to slow down. The brake pedal suddenly went soft, lost hydraulic pressure, and sank toward the floorboard. The vehicle failed to stop or slow down properly, crea...

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More for the 2025 Volkswagen Atlas

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.