2020 Toyota Highlander problems and complaints
Owners have filed 320 complaints with NHTSA about the 2020 Toyota Highlander. The most-reported areas: Power Train (126), Unknown Or Other (44), Service Brakes (40).
Key takeaways
- 320 owner complaints on file with NHTSA.
- 16 involve a crash, 0 a fire, 20 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 126 | 39% |
| Unknown Or Other | 44 | 14% |
| Service Brakes | 40 | 13% |
| Air Bags | 32 | 10% |
| Structure | 30 | 9% |
| Fuel/Propulsion System | 19 | 6% |
| Electrical System | 18 | 6% |
| Engine | 17 | 5% |
| Vehicle Speed Control | 10 | 3% |
| Steering | 6 | 2% |
| Forward Collision Avoidance | 6 | 2% |
| Seat Belts | 6 | 2% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Toyota HIGHLANDER SUV AWD | 5/5 | 4/5 | 5/5 | 4/5 |
| 2020 Toyota HIGHLANDER SUV FWD | 5/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Structure - filed 2026-10-11
My bumper detached from the vehicle on two separate occasions on the freeway. I learned about he bumper recall and brought it to Right Toyota Scottsdale (AZ), my local dealer. Right Toyota failed to follow Toyota's explicit recall protocol to replace the damaged bumper and only installed the upgraded hardware after the...
Service Brakes - filed 2026-10-04
We were behind a vehicle that had come to a rolling stop because the vehicle in front of him had hit the person in front of him , we were going about 25 miles per hour and about 2 car lengths from him . I applied the brakes but the vehicle failed to stop . It was as if I did not press the brakes at all. We rearended th...
Power Train - filed 2026-10-02
• What component or system failed or malfunctioned, and is it available for inspection upon request? The UA80 8-speed automatic transmission assembly (specifically internal mechanical wear resulting from front carrier assembly bearing degradation/torque converter heat buildup). No, the component and the contaminated tr...
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More for the 2020 Toyota Highlander
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.