2016 Ram ProMaster City problems and complaints

Owners have filed 58 complaints with NHTSA about the 2016 Ram ProMaster City. The most-reported areas: Engine (19), Electrical System (15), Power Train (15).

Key takeaways

  • 58 owner complaints on file with NHTSA.
  • 0 involve a crash, 0 a fire, 0 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine1933%
Electrical System1526%
Power Train1526%
Unknown Or Other916%
Exterior Lighting610%
Vehicle Speed Control47%
Service Brakes35%
Fuel/Propulsion System23%
Engine And Engine Cooling23%
Wheels23%
Electronic Stability Control (esc)23%
Visibility12%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2016 Ram Promaster City VAN 2WDNot ratedNot ratedNot ratedNot rated

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Fuel/Propulsion System - filed 2026-10-10

Fuel tank where gasket seal is, leaking gas. Seal cannot be replaced, whole tank needs to be replaced. According to mechanic it will take 3 months to get new gas tank. Looking online and according to mechanic - it it a very common problem with this van. It causes risk of fire while waiting for new gas tank.

Visibility - filed 2026-08-17

The contact owns a 2016 Ram ProMaster 2500. The contact stated that while driving approximately 12 MPH, the windshield wipers became inoperable. No warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the windshield wiper motor needed to be replaced; however, the vehic...

Engine - filed 2025-12-01

I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 miles. this issue would cause the car to stall randomly. This I feel is a safety is...

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More for the 2016 Ram ProMaster City

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.