2020 Nissan Murano problems and complaints
Owners have filed 47 complaints with NHTSA about the 2020 Nissan Murano. The most-reported areas: Forward Collision Avoidance (14), Unknown Or Other (10), Suspension (8).
Key takeaways
- 47 owner complaints on file with NHTSA.
- 1 involve a crash, 0 a fire, 2 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Forward Collision Avoidance | 14 | 30% |
| Unknown Or Other | 10 | 21% |
| Suspension | 8 | 17% |
| Steering | 5 | 11% |
| Power Train | 4 | 9% |
| Service Brakes | 4 | 9% |
| Visibility/Wiper | 3 | 6% |
| Structure | 2 | 4% |
| Exterior Lighting | 2 | 4% |
| Wheels | 2 | 4% |
| Seat Belts | 2 | 4% |
| Visibility | 1 | 2% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Nissan Murano SUV AWD | 5/5 | 5/5 | 5/5 | 4/5 |
| 2020 Nissan Murano SUV FWD | 5/5 | 5/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Visibility - filed 2026-10-05
January 4, 2024 the front portion of our panoramic sunroof shattered spontaneously. We thought we were struck by something so took care of it through our insurance. On April 27, 2026 the back portion of our panoramic sunroof shattered spontaneously. This time we were driving on the freeway on an overpass and there w...
Steering,suspension - filed 2026-09-17
The contact owns a 2020 Nissan Murano. The contact stated that while driving at an undisclosed speed, the vehicle was driving unstable. The vehicle was taken to an independent mechanic, and the suspension was inspected. The mechanic became aware of cracked bushings on the upper control arm on both sides of the vehicle....
Power Train - filed 2026-07-15
CVT Transmission failed at 82k miles. Diagnosed at Midas, specific Transmission shop and local Nissan dealership as needing full replacement. Notified Nissan Consumer Affairs, they created a case but refused to fully replace it, offered to pay only 50% of approximately $9k.
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More for the 2020 Nissan Murano
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.