2019 Mercedes-Benz C-Class problems and complaints

Owners have filed 79 complaints with NHTSA about the 2019 Mercedes-Benz C-Class. The most-reported areas: Engine (18), Electrical System (15), Power Train (8).

Key takeaways

  • 79 owner complaints on file with NHTSA.
  • 3 involve a crash, 0 a fire, 1 reported injury.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine1823%
Electrical System1519%
Power Train810%
Unknown Or Other810%
Structure810%
Fuel/Propulsion System810%
Seat Belts79%
Service Brakes68%
Fuel System56%
Gasoline56%
Steering56%
Wheels56%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2019 Mercedes-Benz C-Class 4 DR 4WDNot rated4/5Not rated4/5
2019 Mercedes-Benz C-Class 4 DR RWDNot rated4/5Not rated4/5
2019 Mercedes-Benz C-Class 2 DR 4WDNot ratedNot ratedNot ratedNot rated
2019 Mercedes-Benz C-Class 2 DR RWDNot ratedNot ratedNot ratedNot rated

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train,electrical System - filed 2026-09-30

The vehicle exhibits an intermittent, severe electronic-hydraulic transmission control defect where it completely rejects gear shifts from Park (P) to Drive (D), or forcefully defaults back into Park upon operation. The servicing dealership's diagnostic tear-down confirmed an internal failure of the mechatronic valve b...

Electrical System,unknown Or Other - filed 2026-09-22

The factory infotainment system (Mercedes NTG 5.5 head unit) displays Android Auto incorrectly. Instead of using the full width of the center display, Android Auto is cropped into a reduced window on the right side of the screen. The remaining roughly one-third of the screen shows a static logo with no function. Apple...

Power Train,engine - filed 2026-09-21

The M264 2.0L engine suffered a catastrophic internal failure. While making a left turn at an intersection, the vehicle suddenly shut off and stalled, leaving the car stranded in active traffic and creating an immediate safety risk. Prior to the shutdown, the check engine light came on accompanied by severe shaking and...

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More for the 2019 Mercedes-Benz C-Class

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.