2023 Mazda CX-9 problems and complaints

Owners have filed 13 complaints with NHTSA about the 2023 Mazda CX-9. The most-reported areas: Unknown Or Other (4), Chest Clip (2), Buckle (2).

Key takeaways

  • 13 owner complaints on file with NHTSA.
  • 3 involve a crash, 0 a fire, 1 reported injury.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Unknown Or Other431%
Chest Clip215%
Buckle215%
Harness215%
Forward Collision Avoidance215%
Service Brakes215%
Steering215%
Suspension18%
Tires18%
Electrical System18%
Structure18%
Air Bags18%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2023 Mazda CX-9 SUV AWD5/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Suspension - filed 2026-09-29

Structural bolt (p#: 9-YA01-1401-A) connecting the lower control arm assembly to subframe has rusted apart. The head of the bolt was found in my driveway, otherwise there would be no indication of this potentially catastrophic failure. Vehicle is only 3 years old, was a cpo purchase, and has just 55k miles. Underbody ...

Chest Clip, Buckle, Harness - filed 2026-06-08

I am reporting a critical mechanical restraint failure regarding the 5-point harness crotch buckles on the Graco TrioGrow and the Graco TriRide car seats. The red button-release tension on both of these models is engineered with insufficient physical resistance. My toddler is capable of physically depressing the lower ...

Chest Clip, Buckle, Harness - filed 2026-06-08

I am reporting a critical mechanical restraint failure regarding the 5-point harness crotch buckles on the Graco TrioGrow and the Graco TriRide car seats. The red button-release tension on both of these models is engineered with insufficient physical resistance. My toddler is capable of physically depressing the lower ...

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More for the 2023 Mazda CX-9

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.