2025 Mazda CX-5 problems and complaints

Owners have filed 28 complaints with NHTSA about the 2025 Mazda CX-5. The most-reported areas: Service Brakes (11), Engine (7), Unknown Or Other (7).

Key takeaways

  • 28 owner complaints on file with NHTSA.
  • 4 involve a crash, 0 a fire, 4 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Service Brakes1139%
Engine725%
Unknown Or Other725%
Electrical System621%
Forward Collision Avoidance621%
Vehicle Speed Control518%
Power Train311%
Fuel/Propulsion System311%
Steering311%
Visibility27%
Visibility/Wiper27%
Seat Belts14%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2025 Mazda CX-5 SUV AWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System,service Brakes,engine - filed 2026-10-02

2025 Mazda CX-5. The vehicle experienced a severe, dynamic charging system failure that creates an active safety hazard on public roads. A dealership service department attempted a software update, which turned off the active dashboard layout indicator but completely failed to resolve the root hardware issue. The sys...

Power Train,engine,fuel/Propulsion System - filed 2026-08-23

The vehicle exhibits a repeatable low-speed driveline-related problem consisting of pronounced clicking or clunking from the driver-front area, fore-and-aft jerking, and harsh engagement during deceleration and light on/off-throttle transitions, particularly around 15–17 mph; the behavior can become significantly worse...

Seat Belts,seats,service Brakes - filed 2026-08-21

The vehicle was brought to Mazda three times for the same brake-related concern. The issue occurred during braking and has not been resolved despite inspections and repair attempts.” If you’re listing each visit, do it like “Visit 1: Customer reported brake noise. Dealer inspected. Visit 2: Same concern returned, vehic...

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More for the 2025 Mazda CX-5

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.