2023 Mazda CX-5 problems and complaints

Owners have filed 64 complaints with NHTSA about the 2023 Mazda CX-5. The most-reported areas: Service Brakes (11), Exterior Lighting (10), Engine (10).

Key takeaways

  • 64 owner complaints on file with NHTSA.
  • 8 involve a crash, 0 a fire, 5 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Service Brakes1117%
Exterior Lighting1016%
Engine1016%
Unknown Or Other1016%
Electrical System914%
Forward Collision Avoidance69%
Visibility/Wiper58%
Vehicle Speed Control46%
Lane Departure46%
Power Train35%
Visibility35%
Seat Belts23%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2023 Mazda CX-5 SUV AWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Exterior Lighting - filed 2026-10-05

I began hearing a loud engine noise similar to a lawn mower whenever my headlights would come on which includes just when I unlock my car. When I first took it back to the Mazda dealership for servicing and mentioned this to the service manager he told me it was an issue with the headlights that they’ve been seeing. Th...

Exterior Lighting - filed 2026-09-28

At 44,000 miles, a loud whirring noise started to occur that is due to the failing of the internal LED cooling fan in my left headlamp. I cannot use my headlights, which is a safety concern.

Vehicle Speed Control,service Brakes,engine - filed 2026-09-04

When my car starts up, engine rpm is around 1500 or above 1000. If I would switch to reverse, the car sudden jerks back stronger and quicker than I expected even though my foot isn’t on the accelerator pedal and have pressed the brake lightly.

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More for the 2023 Mazda CX-5

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.