2016 Kia Soul problems and complaints

Owners have filed 823 complaints with NHTSA about the 2016 Kia Soul. The most-reported areas: Engine (561), Unknown Or Other (125), Engine And Engine Cooling (106).

Key takeaways

  • 823 owner complaints on file with NHTSA.
  • 29 involve a crash, 35 a fire, 25 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine56168%
Unknown Or Other12515%
Engine And Engine Cooling10613%
Fuel/Propulsion System8410%
Power Train658%
Electrical System577%
Vehicle Speed Control334%
Steering304%
Service Brakes213%
Structure182%
Exterior Lighting182%
Air Bags172%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2016 Kia Soul SUV FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Engine,fuel/Propulsion System - filed 2026-10-02

Vehicle suffered a sudden, dangerous loss of power on the highway at 70 mph, dropping immediately to 20 mph, creating a severe safety risk. The vehicle has an active P0420 code. The official NHTSA database confirms that Safety Recall SC176 (Campaign 19V120) is INCOMPLETE for this vehicle. However, the KIA dealership an...

Power Train,unknown Or Other,engine - filed 2026-09-30

I HAVE A 2016 KIA SOUL THAT HAS BEEN HAVING DRINKING OIL EVERY 2-3 WEEKS BUT THERE ISNT ANY OIL LEAKING ON THE GROUND.LAST WEEK I WAS DRIVING HOME AND MY CAR WOULNT GO OVER 20MPH I TOOK IT TO KIA AND THEY SAID I NEED A CATALYTIC CONVERTER THE OIL IS STILL ESCAPING SOMEWHERE AND WHEN I LOOKED AT THE RECALLS MY VIN DIDN...

Unknown Or Other,engine - filed 2026-09-27

Dear Kia Customer Care, I am writing to formally express my disappointment and serious concern regarding my 2016 Kia Soul, VIN [XXX], its engine failure, the applicable engine recall/warranty coverage, and my experience obtaining assistance and repairs through Kia. Most importantly, this situation involved more than ...

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More for the 2016 Kia Soul

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.