2023 Kia Sorento problems and complaints

Owners have filed 123 complaints with NHTSA about the 2023 Kia Sorento. The most-reported areas: Electrical System (37), Unknown Or Other (36), Engine (31).

Key takeaways

  • 123 owner complaints on file with NHTSA.
  • 3 involve a crash, 2 a fire, 3 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System3730%
Unknown Or Other3629%
Engine3125%
Power Train2218%
Forward Collision Avoidance1411%
Service Brakes1210%
Vehicle Speed Control119%
Lane Departure108%
Steering76%
Visibility/Wiper76%
Fuel/Propulsion System65%
Visibility43%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2023 Kia Sorento SUV AWD4/54/55/54/5
2023 Kia Sorento SUV FWD4/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train - filed 2026-10-09

The vehicle experienced a sudden transmission malfunction while operation on public roads. The check engine light illuminated on the dashboard, and a diagnostic scan from the app revealed active error code P1C2D03. This specific component failure looks like it relates directly to Kia Safety Recall SC250 (NHTSA Campaign...

Power Train - filed 2026-10-02

The car loses power, the transmission shutters and slips at low speeds

Unknown Or Other - filed 2026-10-01

I purchased my 2023 Kia Sorento in 2024 from Rohrman Kia in Lafayette, Indiana. At the time of purchase, the vehicle had approximately 9,000 miles and had previously been utilized as a dealership loaner vehicle. Since purchasing the vehicle, I have experienced recurring mechanical concerns involving the vehicle’s auto...

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More for the 2023 Kia Sorento

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.