2021 Kia Sorento problems and complaints

Owners have filed 24 complaints with NHTSA about the 2021 Kia Sorento. The most-reported areas: Power Train (20), Engine (8), Unknown Or Other (3).

Key takeaways

  • 24 owner complaints on file with NHTSA.
  • 1 involve a crash, 0 a fire, 1 reported injury.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Power Train2083%
Engine833%
Unknown Or Other313%
Fuel/Propulsion System313%
Vehicle Speed Control28%
Electrical System28%
Steering14%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2021 Kia Sorento SUV FWD Later Release4/54/55/54/5
2021 Kia Sorento SUV AWD Later Release4/54/55/54/5
2021 Kia Sorento SUV AWD Early Release4/54/55/54/5
2021 Kia Sorento SUV FWD Early Release4/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train - filed 2026-10-14

The contact owns a 2021 Kia Sorento. The contact stated that while accelerating between 10 MPH and 15 MPH, the vehicle vibrated and jerked, similar to an attempted gear shift, before returning to normal operation. Additionally, the vehicle experienced a loss of motive power, particularly while traveling down a decline....

Vehicle Speed Control,unknown Or Other,engine - filed 2026-10-07

UNKNOWN. Car all of a sudden wouldn’t accelerate while driving on the road. It was hesitating while pressing the gas pedal.

Power Train - filed 2026-10-07

Transmission has failed and dealership scanner did not read code P1C2D03, the diagnostic has confirmed a severe, structural failure of the transmission: the internal fluid barrier seal has worn through, causing total cross-contamination of the DCT gear oil and control fluid. This physical fluid mixing is actively starv...

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More for the 2021 Kia Sorento

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.