2020 Kia Sorento problems and complaints
Owners have filed 137 complaints with NHTSA about the 2020 Kia Sorento. The most-reported areas: Engine (66), Unknown Or Other (24), Electrical System (20).
Key takeaways
- 137 owner complaints on file with NHTSA.
- 10 involve a crash, 12 a fire, 21 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Engine | 66 | 48% |
| Unknown Or Other | 24 | 18% |
| Electrical System | 20 | 15% |
| Power Train | 18 | 13% |
| Fuel/Propulsion System | 10 | 7% |
| Trailer Hitches | 9 | 7% |
| Exterior Lighting | 5 | 4% |
| Service Brakes | 5 | 4% |
| Vehicle Speed Control | 4 | 3% |
| Air Bags | 4 | 3% |
| Forward Collision Avoidance | 4 | 3% |
| Steering | 4 | 3% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Kia Sorento SUV AWD | 5/5 | 5/5 | 5/5 | 4/5 |
| 2020 Kia Sorento SUV FWD | 5/5 | 5/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Engine - filed 2026-10-07
The contact owns a 2020 Kia Sorento. The contact stated that while driving, there was an abnormal banging sound coming from under the hood of the vehicle and the vehicle shuddered abnormally. The contact stated that the Forward Collision Avoidance warning light was temporarily illuminated. The vehicle was taken to a lo...
Electrical System,engine,fuel/Propulsion System - filed 2026-09-26
Driving at highway speed, the vehicle began to make a loud rattling noise that came from under the vehicle. A passerby pulled even with my car and began frantically gesturing. After a few seconds of confusion, me daughter said the she thought the man was saying "it's on fire." We pulled over to the shoulder of the road...
Vehicle Speed Control - filed 2026-09-18
The contact owns a 2020 Kia Sorento. The contact stated that upon starting the vehicle and shifting into gear with the brake pedal depressed, the vehicle unexpectedly jerked back and forth, accelerated unintendedly, and crashed into the corner plaster wall of a friend's garage, causing plaster to fall onto the front of...
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More for the 2020 Kia Sorento
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.