2020 Kia Optima problems and complaints

Owners have filed 151 complaints with NHTSA about the 2020 Kia Optima. The most-reported areas: Engine (102), Power Train (27), Unknown Or Other (16).

Key takeaways

  • 151 owner complaints on file with NHTSA.
  • 6 involve a crash, 3 a fire, 5 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine10268%
Power Train2718%
Unknown Or Other1611%
Electrical System149%
Fuel/Propulsion System128%
Engine And Engine Cooling85%
Service Brakes85%
Air Bags75%
Vehicle Speed Control64%
Forward Collision Avoidance53%
Seat Belts43%
Steering21%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Kia Optima 4 DR FWD5/55/55/55/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Engine - filed 2026-10-09

My vehicle keeps consuming/burning oil. In between oil changes I still need to add oil

Engine,fuel/Propulsion System,lane Departure - filed 2026-10-08

At around 103K miles, I took to the dealership for a multipoint inspection for knocking when braking and my forward collision/lane assist systems going offline mid drive. I learn I have to replace my axle, despite replacing my axle in sept 2025. I return a week after due to the red oil light blinking on randomly, and w...

Electrical System - filed 2026-10-08

On August 20, 2026, while my minor son and I were inside my 2020 Kia Optima LX, strong burning odors and fumes entered the passenger compartment through the HVAC vents. No dashboard warning lights or messages appeared before or during the incident. Although no visible flames were observed, I suspected an electrical com...

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More for the 2020 Kia Optima

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.