2020 Jeep Wrangler problems and complaints

Owners have filed 613 complaints with NHTSA about the 2020 Jeep Wrangler. The most-reported areas: Steering (239), Electrical System (180), Unknown Or Other (58).

Key takeaways

  • 613 owner complaints on file with NHTSA.
  • 17 involve a crash, 12 a fire, 7 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Steering23939%
Electrical System18029%
Unknown Or Other589%
Engine549%
Suspension518%
Power Train478%
Fuel/Propulsion System335%
Visibility/Wiper335%
Structure173%
Service Brakes132%
Wheels132%
Vehicle Speed Control122%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Jeep Wrangler SUV 4WDNot rated4/5Not rated3/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System - filed 2026-10-13

It keeps having the dashboard light up. It is ridiculous, and it is a known issue with Jeep, especially my year, but they do nothing. It is dangerous because I lose power steering, and it says many things aren't working. Jeep needs to recall their electrical system so we don't have to pay more then the vehicle is worth...

Steering,unknown Or Other,fuel/Propulsion System - filed 2026-10-07

A burning smell and an electrical burning smell electrical panel not always working

Service Brakes - filed 2026-10-04

Service Brakes - pedal to floor, intermittent loss

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More for the 2020 Jeep Wrangler

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.