2023 Jeep Grand Cherokee problems and complaints
Owners have filed 397 complaints with NHTSA about the 2023 Jeep Grand Cherokee. The most-reported areas: Electrical System (178), Engine (84), Suspension (66).
Key takeaways
- 397 owner complaints on file with NHTSA.
- 15 involve a crash, 3 a fire, 18 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 178 | 45% |
| Engine | 84 | 21% |
| Suspension | 66 | 17% |
| Unknown Or Other | 64 | 16% |
| Fuel/Propulsion System | 52 | 13% |
| Steering | 44 | 11% |
| Forward Collision Avoidance | 40 | 10% |
| Power Train | 39 | 10% |
| Service Brakes | 26 | 7% |
| Vehicle Speed Control | 18 | 5% |
| Lane Departure | 15 | 4% |
| Air Bags | 11 | 3% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2023 Jeep Grand Cherokee SUV 4WD | Not rated | 5/5 | 5/5 | Not rated |
| 2023 Jeep Grand Cherokee SUV RWD | Not rated | 5/5 | 5/5 | Not rated |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Suspension - filed 2026-10-14
While driving my 2023 Jeep Grand Cherokee Limited at approximately 25 mph in October 2025, the right rear coil spring unexpectedly ejected from the vehicle. I immediately felt the vehicle drop and become unstable. Although I was able to maintain my lane, I believe the relatively low speed was an important factor in my...
Exterior Lighting - filed 2026-10-14
My vehicle auto high beams do not work when in the auto position this is a similar issue to recall 12b that my vehicle was not included in!
Air Bags - filed 2026-10-14
On April 21, 2025, at approximately 6:30 a.m., I was operating my vehicle on a public roadway near the intersection of 98th Street and Indiana Avenue in Lubbock, Texas. While I was traveling at approximately 45 miles per hour, another driver operating a pickup truck pulled out of a grocery store parking lot directly i...
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More for the 2023 Jeep Grand Cherokee
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.