2021 Jeep Grand Cherokee problems and complaints

Owners have filed 409 complaints with NHTSA about the 2021 Jeep Grand Cherokee. The most-reported areas: Electrical System (115), Steering (102), Engine (60).

Key takeaways

  • 409 owner complaints on file with NHTSA.
  • 20 involve a crash, 8 a fire, 13 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System11528%
Steering10225%
Engine6015%
Power Train5914%
Unknown Or Other5614%
Exterior Lighting4210%
Fuel/Propulsion System4010%
Service Brakes338%
Suspension307%
Lane Departure297%
Forward Collision Avoidance256%
Air Bags205%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2021 Jeep Grand Cherokee SUV 4WD5/54/55/54/5
2021 Jeep Grand Cherokee SUV 2WD4/54/55/53/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Wheels,unknown Or Other,service Brakes - filed 2026-10-15

Suspected Right-Rear Brake Caliper Failure Resulting in Sudden Vehicle Stop Vehicle: 2021 Jeep Grand Cherokee Overland 4x4 Incident date: [XXX] Location: Honolulu, Hawaii Approximate mileage: 64,000 miles Affected component: Right-rear brake caliper assembly On [XXX], while traveling approximately 5 mph, my 2021 Jeep...

Power Train,electrical System,fuel/Propulsion System - filed 2026-10-12

Vehicle: 2021 Jeep Grand Cherokee Overland, 3.6L V6 Incident Date: [XXX] Location: [XXX] Safety Complaint: On [XXX], while driving my 2021 Jeep Grand Cherokee Overland on [XXX], the vehicle suddenly lost accelerator response while traveling on the highway. The engine initially remained running, but pressing the acce...

Fuel/Propulsion System - filed 2026-10-12

I was driving 65 MPH on a highway in high traffic and the Fuel propulsion system failed without any lights or warning. It just stop responding to accerlation. It was extremely dangerous and CDOT had to come rescue us. We are lucky we were not hurt or killed. The 2021 Jeep Grand Cherokee is only 5 years old and has 46...

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More for the 2021 Jeep Grand Cherokee

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.