2018 Jeep Grand Cherokee problems and complaints

Owners have filed 855 complaints with NHTSA about the 2018 Jeep Grand Cherokee. The most-reported areas: Electrical System (339), Unknown Or Other (267), Engine (125).

Key takeaways

  • 855 owner complaints on file with NHTSA.
  • 42 involve a crash, 10 a fire, 33 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System33940%
Unknown Or Other26731%
Engine12515%
Power Train759%
Service Brakes637%
Fuel/Propulsion System445%
Seats435%
Vehicle Speed Control384%
Hydraulic324%
Air Bags243%
Exterior Lighting223%
Fuel System192%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2018 Jeep Grand Cherokee SUV 2WD4/54/55/53/5
2018 Jeep Grand Cherokee SUV 4WD4/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Engine - filed 2026-10-02

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while taking the vehicle to a service center for an oil change, the oil filter plastic housing unexpectedly warped after the oil change. The contact stated that after the failure, smoke was coming from the vehicle, and an oil odor was coming from the ...

Engine - filed 2026-09-25

Sudden loss of power while driving 75mph in the fast lane on [XXX] in [XXX]. My 2018 with the 3.0ltr Eco diesel engine was involved in a sever life-threatening event That caused my engine to fail while driving and I request immediate corporate escalation! On XXX while driving in the fast lane after just fueling up n...

Vehicle Speed Control - filed 2026-09-02

system works intermittently--sometimes won't engage--other times suddenly cuts off when engaged

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More for the 2018 Jeep Grand Cherokee

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.