2016 Jeep Grand Cherokee problems and complaints
Owners have filed 311 complaints with NHTSA about the 2016 Jeep Grand Cherokee. The most-reported areas: Power Train (78), Engine (76), Electrical System (61).
Key takeaways
- 311 owner complaints on file with NHTSA.
- 27 involve a crash, 7 a fire, 18 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 78 | 25% |
| Engine | 76 | 24% |
| Electrical System | 61 | 20% |
| Unknown Or Other | 31 | 10% |
| Fuel/Propulsion System | 28 | 9% |
| Service Brakes | 25 | 8% |
| Vehicle Speed Control | 22 | 7% |
| Fuel System | 17 | 5% |
| Steering | 16 | 5% |
| Air Bags | 12 | 4% |
| Diesel | 12 | 4% |
| Electronic Stability Control (esc) | 12 | 4% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2016 Jeep Grand Cherokee SUV 2WD | 4/5 | 5/5 | 5/5 | 3/5 |
| 2016 Jeep Grand Cherokee SUV 4WD | 5/5 | 5/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Air Bags - filed 2026-10-01
This last Monday, September 28, the Active head restraint in headrest broke/blew out and exploded into my head while driving on street (no collision, pothole, bump or jarring) causing pain, panic, and avoidance maneuver. Worried it will happen again possibly to someone else in passenger seat, and I am afraid to drive t...
Fuel System, Gasoline - filed 2026-09-22
The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving 25 MPH, the vehicle unexpectedly sputtered and then stalled. The contact stated that there was a whining sound coming from the vehicle when the vehicle turned off. The vehicle was unable to be restarted. The vehicle was towed to the deal...
Seats - filed 2026-09-19
While attempting to remove a child's car seat situated in the rear left passenger seat of the jeep, the release latch failed to allow the seat belt to be released. We had to use a pry bar to physically pry the seat belt rearward in the seat, damaging the seat belt latch before the mechanism finally released the latch.
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More for the 2016 Jeep Grand Cherokee
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.