2019 Jeep Cherokee problems and complaints

Owners have filed 1660 complaints with NHTSA about the 2019 Jeep Cherokee. The most-reported areas: Power Train (820), Engine (459), Electrical System (341).

Key takeaways

  • 1660 owner complaints on file with NHTSA.
  • 40 involve a crash, 19 a fire, 37 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Power Train82049%
Engine45928%
Electrical System34121%
Unknown Or Other25916%
Steering1207%
Service Brakes1076%
Vehicle Speed Control835%
Air Bags423%
Fuel/Propulsion System402%
Forward Collision Avoidance322%
Electronic Stability Control (esc)272%
Wheels241%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2019 Jeep Cherokee SUV 4WD4/54/55/54/5
2019 Jeep Cherokee SUV 2WD4/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train,electrical System,engine - filed 2026-10-13

I was coming out of a gas station and the battery light came on/ stayed on and the car just stopped. I couldn’t shut it off, put it in drive, put it in park…….The car still seemed to be running… I had to wait about 10 mins before I could do anything I.e. start it up again. This was very scary and unsafe as the car ...

Power Train - filed 2026-10-13

I took my car for inspection and would not pass due to the rear shift differential where the seal that connects to the cylinder is away from the cylinder and a crack is now there. Crack is at least three inches long. As the crack continues to widen, I will lose control of my rear end. Mechanic stated there is no reason...

Power Train,engine - filed 2026-10-12

So I was driving down the road doing 60 miles an hour and I have lost power total drive power while driving doing 60 miles an hour with a car just goes into a neutral rubs up and I have to pull on side of the road and turn off the car wait like 10 to 15 minutes and then the car resets itself I believe my car has a reca...

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More for the 2019 Jeep Cherokee

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.