2018 Jeep Cherokee problems and complaints
Owners have filed 687 complaints with NHTSA about the 2018 Jeep Cherokee. The most-reported areas: Power Train (295), Electrical System (190), Unknown Or Other (174).
Key takeaways
- 687 owner complaints on file with NHTSA.
- 11 involve a crash, 5 a fire, 7 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 295 | 43% |
| Electrical System | 190 | 28% |
| Unknown Or Other | 174 | 25% |
| Engine | 155 | 23% |
| Service Brakes | 36 | 5% |
| Steering | 30 | 4% |
| Fuel/Propulsion System | 26 | 4% |
| Vehicle Speed Control | 20 | 3% |
| Air Bags | 16 | 2% |
| Electronic Stability Control (esc) | 15 | 2% |
| Suspension | 9 | 1% |
| Forward Collision Avoidance | 6 | 1% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2018 Jeep Cherokee SUV 4WD | 4/5 | 4/5 | 5/5 | 4/5 |
| 2018 Jeep Cherokee SUV 2WD | 4/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Unknown Or Other - filed 2026-10-03
CAR INDICATING SERVICE 4WD MESSAGE. I HAD A SCAN DONE ON THE VEHICLE AND IT WAS DETERMINED THAT IT IS A POWER TRANSFER UNIT ISSUE WHICH THERE HAVE BEEN RECALLS FOR YET PER MY VIN NUMBER, MINE IS NOT INCLUDED. I HAVE HAD THIS MESSAGE EVERY TIME I DRIVE THE VEHICLE AND IT HAS BEEN PRESENT SINCE 03/26.
Power Train - filed 2026-09-28
Took my 2018 Jeep cherokee to dealership for a service appointment, a service the 4wheel drive light came on. We have experience hard transmission shifting and popping. The dealership haved checked our Jeep and told us that the replacement of the PTU had to be replaced. My wife is not driving the Jeep due to the fear o...
Suspension,power Train - filed 2026-09-24
The contact owns a 2018 Jeep Cherokee. The contact stated that while driving 5 MPH, there was an abnormal sound coming from the vehicle and the transmission failed to shift into gear properly. The contact stated that the vehicle nearly stalled. The vehicle was taken to an independent mechanic where it was diagnosed wit...
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More for the 2018 Jeep Cherokee
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.