2017 Jeep Cherokee problems and complaints

Owners have filed 1337 complaints with NHTSA about the 2017 Jeep Cherokee. The most-reported areas: Power Train (649), Unknown Or Other (343), Electrical System (342).

Key takeaways

  • 1337 owner complaints on file with NHTSA.
  • 24 involve a crash, 6 a fire, 27 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Power Train64949%
Unknown Or Other34326%
Electrical System34226%
Engine26019%
Vehicle Speed Control604%
Service Brakes594%
Steering453%
Electronic Stability Control (esc)423%
Air Bags262%
Fuel/Propulsion System181%
Forward Collision Avoidance171%
Suspension161%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2017 Jeep Cherokee SUV 4WD4/54/55/54/5
2017 Jeep Cherokee SUV 2WD4/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train,engine - filed 2026-10-15

Hello, I am writing to follow up on an issue I reported a month ago regarding an unaddressed recall on my 2017 Jeep Cherokee. The vehicle is currently not drivable due to significant consequential damage to the transmission caused by a failed Power Transfer Unit (PTU). I purchased this vehicle nine months ago at 51,0...

Structure,service Brakes - filed 2026-10-05

There was a leak in my trunk that completely shorted out my electric parking break module. My safety and others safety were put at risk because the emergency break was turning on automatically and I could not control it. I noticed it blinking and quickly pulled into a parking lot where the brake went on. I couldn't mov...

Power Train,engine - filed 2026-10-01

I was stopped at a red light. When the light turned green, I took my foot off the brake and pressed the accelerator. bI heard a loud cracking/crushing noise coming from underneath the vehicle. When I tried to accelerate, the Jeep would not shift properly into gear. The engine revved, but the vehicle did not accelerate ...

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More for the 2017 Jeep Cherokee

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.