2016 Jeep Cherokee problems and complaints
Owners have filed 1410 complaints with NHTSA about the 2016 Jeep Cherokee. The most-reported areas: Power Train (633), Engine (314), Unknown Or Other (313).
Key takeaways
- 1410 owner complaints on file with NHTSA.
- 37 involve a crash, 15 a fire, 27 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 633 | 45% |
| Engine | 314 | 22% |
| Unknown Or Other | 313 | 22% |
| Electrical System | 297 | 21% |
| Service Brakes | 94 | 7% |
| Vehicle Speed Control | 76 | 5% |
| Steering | 53 | 4% |
| Fuel/Propulsion System | 43 | 3% |
| Structure | 33 | 2% |
| Air Bags | 31 | 2% |
| Electronic Stability Control (esc) | 30 | 2% |
| Forward Collision Avoidance | 29 | 2% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2016 Jeep Cherokee SUV 2WD | 4/5 | 4/5 | 5/5 | 4/5 |
| 2016 Jeep Cherokee SUV 4WD | 4/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Power Train - filed 2026-10-14
The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at 25 MPH, the 4WD warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the Power Transfer Unit (PTU) failed and required replacement. The manufacturer was notified of the failure and advised the contact ...
Power Train - filed 2026-10-05
i took my 2016 jeep cherokee trailhawk to big star chrysler jeep dodge ram in webster tx. for campaign 23v302 (fca recall 45a). The first time i took the vehicle they performed the recall update on the ptu and charge me a service fee of over $200. after picking up the driving it for about a week the vehicle started st...
Power Train - filed 2026-10-05
Warning message of 4 Wheel drive overheating and disengaging. a few minutes later a loud pop occurred, and flames overtook the engine and drive train. I pulled off the road and the fire department came and put out the fire. It is a total loss. I believe that this is a safety recall but I was never notified of any r...
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More for the 2016 Jeep Cherokee
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.