2015 Jeep Cherokee problems and complaints

Owners have filed 1789 complaints with NHTSA about the 2015 Jeep Cherokee. The most-reported areas: Power Train (1004), Engine (364), Electrical System (327).

Key takeaways

  • 1789 owner complaints on file with NHTSA.
  • 45 involve a crash, 28 a fire, 32 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Power Train100456%
Engine36420%
Electrical System32718%
Unknown Or Other25714%
Service Brakes1287%
Vehicle Speed Control1207%
Structure855%
Steering593%
Electronic Stability Control (esc)513%
Air Bags412%
Suspension382%
Exterior Lighting372%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2015 Jeep Cherokee SUV 2WD4/54/55/54/5
2015 Jeep Cherokee SUV 4WD4/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train - filed 2026-10-02

My jeep has the PTU with the extended warranty due to known failure. Wednesday September 30th I was driving on a highway. I heard a loud bang and my vehicle slowed and stopped moving. My dash lights lit up and told me to put the vehicle in park and turn the vehicle off. The problem was it didn't want to move off the hi...

Power Train - filed 2026-10-01

The component involved is the Power Transfer Unit (PTU) / four-wheel-drive system on my 2015 Jeep Cherokee Trailhawk. The vehicle has experienced four PTU-related failures. The most recent replacement was a brand-new genuine Mopar PTU professionally installed in October 2025. The vehicle and repair records are availabl...

Service Brakes - filed 2026-09-21

Issues started in 2025 when the emergency brake system started engaging by itself. I was at a stop light when it happened the first time. Then it happened again in our driveway and we ended up having to unplug the battery to get it to turn off. Then on 09.14.2026 I was at a customers home and I put it in park got out a...

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More for the 2015 Jeep Cherokee

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.