2020 Honda Pilot problems and complaints

Owners have filed 492 complaints with NHTSA about the 2020 Honda Pilot. The most-reported areas: Electrical System (214), Engine (101), Unknown Or Other (95).

Key takeaways

  • 492 owner complaints on file with NHTSA.
  • 10 involve a crash, 5 a fire, 13 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System21443%
Engine10121%
Unknown Or Other9519%
Forward Collision Avoidance8918%
Lane Departure449%
Power Train357%
Fuel/Propulsion System316%
Service Brakes265%
Fuel System235%
Gasoline235%
Vehicle Speed Control163%
Back Over Prevention122%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Honda PILOT SUV AWD5/54/55/54/5
2020 Honda PILOT SUV FWD5/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Forward Collision Avoidance - filed 2026-10-07

On October 7, 2026, at approximately 131,425 miles, my 2020 Honda Pilot Elite suddenly displayed multiple Honda Sensing safety-system failures simultaneously without prior warning. The vehicle displayed Adaptive Cruise Control Problem, Lane Keeping Assist Problem, Collision Mitigation System Problem, Road Departure Mit...

Electrical System,forward Collision Avoidance,lane Departure - filed 2026-10-06

Honda Pilot 2020 sensing multipurpose camera failure. DTC U3000-49

Forward Collision Avoidance - filed 2026-10-04

When driving in normal conditions on a 2 lane road and passing oncoming vehicles the ‘auto emergency brake’ will flash on screen and briefly slow/attempt to apply brakes. Very intermittent, no consistency with other conditions such as weather, traffic flow or driving conditions. Concern - safe driving conditions are ...

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More for the 2020 Honda Pilot

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.