2020 Ford Fusion problems and complaints
Owners have filed 183 complaints with NHTSA about the 2020 Ford Fusion. The most-reported areas: Power Train (67), Engine (52), Electrical System (38).
Key takeaways
- 183 owner complaints on file with NHTSA.
- 10 involve a crash, 3 a fire, 5 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 67 | 37% |
| Engine | 52 | 28% |
| Electrical System | 38 | 21% |
| Unknown Or Other | 27 | 15% |
| Steering | 12 | 7% |
| Fuel/Propulsion System | 11 | 6% |
| Service Brakes | 10 | 5% |
| Forward Collision Avoidance | 9 | 5% |
| Engine And Engine Cooling | 7 | 4% |
| Suspension | 5 | 3% |
| Structure | 5 | 3% |
| Wheels | 4 | 2% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Ford Fusion 4 DR AWD | 5/5 | 4/5 | 5/5 | 4/5 |
| 2020 Ford Fusion 4 DR FWD | 5/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Engine And Engine Cooling,engine - filed 2026-09-28
The contact's brother owns a 2020 Ford Fusion. The contact stated that while the owner was driving 35 MPH, the engine overheated and there was misfire coming from the engine. The check engine warning light illuminated, and there was fluid leaking into the engine. An independent mechanic was contacted by phone. The vehi...
Engine,forward Collision Avoidance - filed 2026-09-22
2020 Fusion SEL with 41,000 miles. While driving at 65 mph with adaptive cruise control engaged, the vehicle suddenly jerked on two separate occasions during a three-hour drive.
Unknown Or Other - filed 2026-09-20
I recently acquired this vehicle from a dealer after the previous owner traded it in and after reviewing the Carfax I did some deeper digging into this vehicle and discovered that there are 3 recalls that have not been serviced. I am hoping that there wasn't any secondary damage due to the recalled items as I haven't n...
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More for the 2020 Ford Fusion
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.