2012 Ford Fusion problems and complaints
Owners have filed 2616 complaints with NHTSA about the 2012 Ford Fusion. The most-reported areas: Steering (1511), Air Bags (436), Electrical System (177).
Key takeaways
- 2616 owner complaints on file with NHTSA.
- 111 involve a crash, 9 a fire, 66 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Steering | 1511 | 58% |
| Air Bags | 436 | 17% |
| Electrical System | 177 | 7% |
| Power Train | 162 | 6% |
| Service Brakes | 131 | 5% |
| Unknown Or Other | 127 | 5% |
| Engine | 119 | 5% |
| Structure | 101 | 4% |
| Electronic Stability Control (esc) | 90 | 3% |
| Vehicle Speed Control | 87 | 3% |
| Fuel/Propulsion System | 60 | 2% |
| Suspension | 37 | 1% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2012 Ford Fusion 4 DR AWD | 4/5 | 3/5 | 4/5 | 5/5 |
| 2012 Ford Fusion 4 DR FWD | 4/5 | 3/5 | 4/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Steering - filed 2026-09-24
Our 2012 Fusion suffered a sudden loss of power steering, was diagnosed with code U3000 at a Ford dealer, and that the dealer confirmed it matches the 15S18 recall symptoms despite being built two months outside the window. Our vehicle was manufactured at the Hermosillo plant in 2012, just two months outside the 15S18...
Steering - filed 2026-09-23
The contact owns a 2012 Ford Fusion. The contact stated that while driving 50 MPH, the vehicle lost power steering assist, causing the steering wheel to be significantly difficult to turn. The contact was able to drive to the nearby residence and parked in the driveway. The message "Service Power Steering Assist" was d...
Electrical System,unknown Or Other,service Brakes - filed 2026-09-11
While driving my 2012 Ford Fusion Hybrid (VIN: [XXX]), the braking system suddenly failed. When applying the brake pedal, there was completely zero brake resistance, and the vehicle failed to engage proper braking power, creating an extremely hazardous driving condition. The vehicle was inspected by a certified Ford de...
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More for the 2012 Ford Fusion
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.