2011 Ford Fusion problems and complaints
Owners have filed 2794 complaints with NHTSA about the 2011 Ford Fusion. The most-reported areas: Steering (1435), Air Bags (330), Engine (276).
Key takeaways
- 2794 owner complaints on file with NHTSA.
- 80 involve a crash, 11 a fire, 46 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Steering | 1435 | 51% |
| Air Bags | 330 | 12% |
| Engine | 276 | 10% |
| Power Train | 268 | 10% |
| Vehicle Speed Control | 256 | 9% |
| Electrical System | 203 | 7% |
| Service Brakes | 195 | 7% |
| Fuel/Propulsion System | 176 | 6% |
| Unknown Or Other | 105 | 4% |
| Electronic Stability Control (esc) | 93 | 3% |
| Fuel System | 61 | 2% |
| Structure | 61 | 2% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2011 Ford Fusion 4 DR AWD | 4/5 | 3/5 | 4/5 | 5/5 |
| 2011 Ford Fusion 4 DR FWD | 4/5 | 3/5 | 4/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Electrical System - filed 2026-10-15
The vehicle caught fire July 7, 2026 after it was parked and we were in bed, woke up to the front dash and under the steering wheel being melted. The ignition was melted severe damage to the entire driver's side
Steering - filed 2026-10-13
My mom’s 2011 Ford Fusion SEL experienced a loss of electric power steering assistance. I cannot determine the exact moment the failure occurred. When I started the vehicle and attempted to drive away, I noticed that the steering wheel was extremely stiff. The dashboard displayed a “Power Steering Assist Fault” warning...
Steering - filed 2026-10-13
The contact owns a 2011 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost power steering assist, nearly causing the contact to lose steering control as the steering locked up, and an audible warning chime sounded. The contact safely maintained control of the vehicle a...
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More for the 2011 Ford Fusion
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.