2019 Ford Flex problems and complaints

Owners have filed 254 complaints with NHTSA about the 2019 Ford Flex. The most-reported areas: Back Over Prevention (143), Structure (58), Unknown Or Other (52).

Key takeaways

  • 254 owner complaints on file with NHTSA.
  • 4 involve a crash, 0 a fire, 3 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Back Over Prevention14356%
Structure5823%
Unknown Or Other5220%
Electrical System239%
Visibility/Wiper114%
Suspension62%
Engine52%
Lane Departure42%
Steering31%
Power Train31%
Seat Belts21%
Engine And Engine Cooling21%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2019 Ford Flex SUV FWDNot ratedNot ratedNot rated4/5
2019 Ford Flex SUV AWDNot ratedNot ratedNot rated4/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System - filed 2026-10-09

Rear View camera image is upside down / distorted. Looks to be acknowledged by Ford and NHTSA as a recall yet Ford Dealers are making me pay to have it fixed.

Back Over Prevention - filed 2026-10-05

The contact owns a 2019 Ford Flex. The contact stated that while reversing, the rear-view camera displayed an upside-down image and occasionally the rear-view camera displayed an image with lines. The dealer was contacted by phone and made aware of the failure. The contact was informed that parts were unavailable to re...

Structure,back Over Prevention - filed 2026-10-01

The contact owns a 2019 Ford Flex. The contact stated that while in reverse(R), the rear-view camera displayed a blank screen or a distorted image. The contact then received notifications of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do the recall repairs w...

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More for the 2019 Ford Flex

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.