2018 Ford Flex problems and complaints
Owners have filed 68 complaints with NHTSA about the 2018 Ford Flex. The most-reported areas: Unknown Or Other (20), Structure (18), Back Over Prevention (14).
Key takeaways
- 68 owner complaints on file with NHTSA.
- 7 involve a crash, 0 a fire, 1 reported injury.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Unknown Or Other | 20 | 29% |
| Structure | 18 | 26% |
| Back Over Prevention | 14 | 21% |
| Electrical System | 12 | 18% |
| Suspension | 9 | 13% |
| Lane Departure | 2 | 3% |
| Service Brakes | 2 | 3% |
| Steering | 2 | 3% |
| Air Bags | 2 | 3% |
| Power Train | 2 | 3% |
| Fuel/Propulsion System | 2 | 3% |
| Wheels | 2 | 3% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2018 Ford Flex SUV AWD | Not rated | Not rated | Not rated | 4/5 |
| 2018 Ford Flex SUV FWD | Not rated | Not rated | Not rated | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Unknown Or Other - filed 2026-10-11
The radio/navigation system is having issues. Randomly the radio/nagvation system has a loud static crackling noise during use. It will make those sounds and then stops producing any kind of sounds of the speakers. No sound will come from the radio(fm, am, Bluetooth, aux, hands free calling or navigation). At the times...
Unknown Or Other - filed 2026-09-24
The driver side C pillar trim broke off while driving on the highway causing the debris to interrupt traffic.
Electrical System,unknown Or Other - filed 2026-09-18
I own a 2018 Ford Flex, VIN 2FMGK5D8XJBA07166, with two open safety recalls Ford cannot repair: 25SA9 (rear view camera, NHTSA 25V695) and 25SB8 (B-pillar trim, NHTSA 25V829). My rear view camera has been completely inoperative for two years — it has not worked at all since mid-2024. On 7/12/2024 a Ford dealer verified...
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More for the 2018 Ford Flex
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.