2013 Ford Flex problems and complaints

Owners have filed 580 complaints with NHTSA about the 2013 Ford Flex. The most-reported areas: Electrical System (201), Steering (149), Unknown Or Other (78).

Key takeaways

  • 580 owner complaints on file with NHTSA.
  • 11 involve a crash, 1 a fire, 13 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System20135%
Steering14926%
Unknown Or Other7813%
Structure6912%
Fuel/Propulsion System5910%
Exterior Lighting376%
Engine336%
Electronic Stability Control (esc)244%
Latches/Locks/Linkages214%
Suspension173%
Fuel System132%
Gasoline122%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2013 Ford Flex SUV AWDNot ratedNot ratedNot rated4/5
2013 Ford Flex SUV FWDNot ratedNot ratedNot rated4/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Engine - filed 2026-09-28

My car randomly over heated ON XXX around 3:23 pm and when I pulled over to a parking lot there was antifreeze pouring out of the bottom front passenger side. I tried to allow it to cool down so that I could safely get it to the shop .5 mile away and the vehicle started to shake and stall and the check engine light cam...

Electrical System,exterior Lighting - filed 2026-09-24

UNKNOWN So we bought the car used from the dealer exactly how they received it, and it was working normally but then a few weeks or a month or two we were going somewhere and one of the headlights would go out and we'd have to turn the switch off and back on to get it to turn back on, and it was one for a few weeks but...

Electrical System,seats,visibility/Wiper - filed 2026-05-08

What component or system failed or malfunctioned, and is it available for inspection upon request? MULTIPLE DRIVER AID FUNCATIONS IN-OP. DRIVER DOOR LOCKS WILL NOT LOCK OR UNLOCK, DRIVER DOOR LOCK AND UNLOCK SWITCH WILL NOT OPERATE ANY LOCKS, PASSENGER DOOR MIRROR WILL NOT MOVE, SEAT MEMORY WILL NOT SAVE, REAR VIEW MIR...

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More for the 2013 Ford Flex

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.