2020 Ford Escape problems and complaints
Owners have filed 1539 complaints with NHTSA about the 2020 Ford Escape. The most-reported areas: Structure (605), Unknown Or Other (307), Power Train (241).
Key takeaways
- 1539 owner complaints on file with NHTSA.
- 20 involve a crash, 4 a fire, 28 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Structure | 605 | 39% |
| Unknown Or Other | 307 | 20% |
| Power Train | 241 | 16% |
| Electrical System | 158 | 10% |
| Fuel System | 121 | 8% |
| Engine | 121 | 8% |
| Gasoline | 120 | 8% |
| Fuel/Propulsion System | 77 | 5% |
| Forward Collision Avoidance | 68 | 4% |
| Visibility/Wiper | 44 | 3% |
| Service Brakes | 42 | 3% |
| Latches/Locks/Linkages | 40 | 3% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Ford Escape SUV AWD | 5/5 | 5/5 | 5/5 | 4/5 |
| 2020 Ford Escape SUV FWD | 5/5 | 5/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Electrical System,fuel/Propulsion System,forward Collision Avoidance - filed 2026-10-15
While driving down the road the vehicle lost all power and left my wife in a dangerous position on the road. The vehicle was just in for service 4 days before and we were told the vehicle had no error codes. The vehicle has lost power on multiple occasions and we have had it at different dealer service departments wher...
Air Bags,seat Belts - filed 2026-10-15
My air bag light is reporting - Your Air Bag Warning is on due to an issue with the front passenger air bag system. The front passenger airbag may not work properly. This light came on last week. This first appeared on 9/14. Also, I have another failure light reporting my seat belt is malfunctioning. First appeared 10...
Power Train - filed 2026-10-09
Transmission fault
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More for the 2020 Ford Escape
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.