2020 Ford Edge problems and complaints

Owners have filed 324 complaints with NHTSA about the 2020 Ford Edge. The most-reported areas: Power Train (188), Engine (51), Unknown Or Other (50).

Key takeaways

  • 324 owner complaints on file with NHTSA.
  • 12 involve a crash, 1 a fire, 15 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Power Train18858%
Engine5116%
Unknown Or Other5015%
Electrical System258%
Forward Collision Avoidance216%
Back Over Prevention134%
Vehicle Speed Control124%
Seat Belts113%
Visibility103%
Service Brakes82%
Fuel/Propulsion System72%
Suspension62%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Ford Edge SUV AWD5/55/55/54/5
2020 Ford Edge SUV FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train - filed 2026-10-08

Vehicle shudders and is sluggish. Dealer says torque converter needs replaced for $4700. This could leave me stranded on a highway or neighborhood. There are no warnings on my vehicle. Seems to be a very common problem in this vehicle. Vehicle has not been repaired yet due to cost. Parts are hard to get.

Engine - filed 2026-10-06

The EGR cooler failed (TSB 20-2234) in my 2020 Ford Edge ST line on 9/26/26. I started my car and drove down my street and the car began smoking white/gray burning odor from exhausts with a sudden loss of power while driving on a public street. Leading up to this incident and during, no warning engine inicator lights ...

Unknown Or Other - filed 2026-10-06

I own a 2020 Ford Edge ST-Line AWD with approximately 40,000 miles I am reporting a safety concern involving the Rear Drive Unit (RDU). My vehicle has developed a noticeable rumbling/binding sensation from the rear of the vehicle when making left or right turns, particularly at low speeds and during tight turns. I am ...

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More for the 2020 Ford Edge

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.