2021 Chrysler Pacifica problems and complaints

Owners have filed 375 complaints with NHTSA about the 2021 Chrysler Pacifica. The most-reported areas: Electrical System (152), Engine (141), Power Train (119).

Key takeaways

  • 375 owner complaints on file with NHTSA.
  • 11 involve a crash, 1 a fire, 11 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System15241%
Engine14138%
Power Train11932%
Fuel/Propulsion System7721%
Unknown Or Other5615%
Back Over Prevention287%
Vehicle Speed Control236%
Steering175%
Forward Collision Avoidance164%
Seats123%
Service Brakes103%
Structure82%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2021 Chrysler Pacifica VAN AWDNot rated5/55/5Not rated
2021 Chrysler Pacifica VAN FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Engine - filed 2026-10-10

Vehicle once it came to a full stop on the highway the check engine light popped on and would not go out. it drove okay the reset of the way home until the last few miles, came to a stop sign and vehicle shut off. placed into park and restarted the vehicle and continued journey home

Steering - filed 2026-10-02

After turning hard to the right in a tight corner there is a catch in the steering system when returning to center occasionally

Fuel System, Gasoline - filed 2026-10-02

The contact’s daughter owns a 2021 Chrysler Pacifica. The contact stated that while operating the vehicle, there was a strong fuel odor inside the vehicle. The contact’s husband inspected under the hood and became aware that there was a pin-sized hole in the fuel line and that there was fuel leaking inside the engine c...

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More for the 2021 Chrysler Pacifica

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.