2020 Cadillac XT6 problems and complaints

Owners have filed 38 complaints with NHTSA about the 2020 Cadillac XT6. The most-reported areas: Electrical System (11), Power Train (9), Back Over Prevention (8).

Key takeaways

  • 38 owner complaints on file with NHTSA.
  • 0 involve a crash, 0 a fire, 0 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System1129%
Power Train924%
Back Over Prevention821%
Unknown Or Other411%
Engine411%
Forward Collision Avoidance38%
Fuel/Propulsion System25%
Structure25%
Visibility25%
Tires13%
Steering13%
Engine And Engine Cooling13%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Cadillac XT6 SUV AWD5/55/55/54/5
2020 Cadillac XT6 SUV FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train - filed 2026-10-09

The contact owns a 2020 Cadillac XT6. The contact stated that while accelerating from a complete stop and driving below 30 MPH, the vehicle shuddered, hesitated, and jerked. The vehicle was taken to the dealer, where it was diagnosed with burned transmission fluid and excessive metal shavings inside the fluid. The deal...

Back Over Prevention - filed 2026-10-01

The contact owns a 2020 Cadillac XT6. The contact stated that while reversing at an undisclosed speed, the rear-view camera screen was intermittently dark and inoperable. The camera malfunction warning light was illuminated. The vehicle was taken back to the residence. The failure mileage was approximately 41,000.

Fuel/Propulsion System - filed 2026-06-23

Vehicle stalled while driving on a busy road creating a very dangerous situation. Could not put it in neutral to push it out of the road; it was partially in the road for over an hour. Had to have it towed to replace the fuel pump and fuel pump control unit. Found two recalls after the incident and was told by Cadillac...

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More for the 2020 Cadillac XT6

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.