2020 Cadillac XT5 problems and complaints
Owners have filed 23 complaints with NHTSA about the 2020 Cadillac XT5. The most-reported areas: Power Train (7), Steering (6), Engine (4).
Key takeaways
- 23 owner complaints on file with NHTSA.
- 0 involve a crash, 0 a fire, 0 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 7 | 30% |
| Steering | 6 | 26% |
| Engine | 4 | 17% |
| Unknown Or Other | 3 | 13% |
| Back Over Prevention | 2 | 9% |
| Electrical System | 2 | 9% |
| Vehicle Speed Control | 2 | 9% |
| Service Brakes | 2 | 9% |
| Engine And Engine Cooling | 1 | 4% |
| Seat Belts | 1 | 4% |
| Structure | 1 | 4% |
| Forward Collision Avoidance | 1 | 4% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Cadillac XT5 SUV AWD | 5/5 | 5/5 | 5/5 | 4/5 |
| 2020 Cadillac XT5 SUV FWD | 5/5 | 5/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Back Over Prevention - filed 2026-09-22
A recall (NHTSA 22V70900)was issued Sep 22 2022 on Cadillac XT5 2020-2021. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently. This has happen to my vehicle (2020 Cadillac XT5) on several occasions. I took my vehicle to the lo...
Power Train,engine - filed 2026-07-16
On April 8, 2026, my 2020 Cadillac XT5 experienced a sudden and complete engine failure while I was driving. Prior to the failure, there were no warning lights, no overheating indications, no abnormal engine noises, and no performance issues that would have alerted me to a developing problem. Without warning, the engi...
Engine And Engine Cooling,power Train - filed 2026-06-09
The contact owns a 2020 Cadillac XT5. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly shifted into different gears. The Check Engine warning light was illuminated. The failure persisted while the contact's wife was driving, and the vehicle lost motive power. The vehicle was ...
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More for the 2020 Cadillac XT5
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.