2012 Cadillac SRX problems and complaints
Owners have filed 417 complaints with NHTSA about the 2012 Cadillac SRX. The most-reported areas: Exterior Lighting (233), Service Brakes (45), Suspension (42).
Key takeaways
- 417 owner complaints on file with NHTSA.
- 32 involve a crash, 4 a fire, 32 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Exterior Lighting | 233 | 56% |
| Service Brakes | 45 | 11% |
| Suspension | 42 | 10% |
| Electrical System | 32 | 8% |
| Unknown Or Other | 27 | 6% |
| Structure | 19 | 5% |
| Steering | 18 | 4% |
| Air Bags | 15 | 4% |
| Engine | 15 | 4% |
| Vehicle Speed Control | 14 | 3% |
| Visibility/Wiper | 11 | 3% |
| Power Train | 11 | 3% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2012 Cadillac SRX SUV AWD | 5/5 | 5/5 | 5/5 | 4/5 |
| 2012 Cadillac SRX SUV FWD | 5/5 | 5/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Suspension - filed 2026-10-14
The contact owns a 2012 Cadillac SRX. The contact received notification of NHTSA Campaign Number: 21V473000 (Suspension) and had the recall service completed. Approximately six months after the repair was performed, the contact observed that the two rear wheels appeared misaligned relative to the front wheels. The cont...
Air Bags - filed 2026-06-17
A deer rammed my passager side . airbag light was always on saying passenger airbag off . but when it explodes it injured my passenger . all the airbags didn't activate my car shut down after the incident but a few moments after it regenerated there were all types of debris after the extreme loudness of the air bag...
Air Bags,seat Belts - filed 2026-04-17
2012 Cadillac SRX was traveling approximately 30mph and t-boned another vehicle at an intersection. Both vehicles were totaled. The airbags in the Cadillac did not deploy and the seatbelt did not lock, causing the driver to be thrust forward into the steering wheel and windshield. Significant head injury. The safety of...
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More for the 2012 Cadillac SRX
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.