2011 Cadillac SRX problems and complaints

Owners have filed 447 complaints with NHTSA about the 2011 Cadillac SRX. The most-reported areas: Exterior Lighting (198), Suspension (63), Service Brakes (41).

Key takeaways

  • 447 owner complaints on file with NHTSA.
  • 17 involve a crash, 1 a fire, 21 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Exterior Lighting19844%
Suspension6314%
Service Brakes419%
Electrical System409%
Power Train368%
Unknown Or Other327%
Structure266%
Engine256%
Air Bags174%
Visibility/Wiper153%
Wheels133%
Steering133%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2011 Cadillac SRX SUV AWDNot ratedNot ratedNot rated4/5
2011 Cadillac SRX SUV FWDNot ratedNot ratedNot rated4/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Suspension - filed 2026-10-11

Experiencing repeated inner wear on rear tires only after N212340980 Safety Recall - Rear Toe Link Separation was performed. New set of Michelan Cross Climate 2 tires installed two months prior to recall. Approximately 17,000 miles after recall, rear tires presented severe inner wear with cords exposed. Rear tires rep...

Unknown Or Other - filed 2026-04-16

I received a flyer that my Cadillac was included in the urgent Rear Toe Link Safety Recall, so I took it to the local Cadillac dealership in Ridgeland, MS. My 2011 Cadillac SRX had the same warnings on my dashboard that were included in the flyer that I received. The warning lights and message were Service StabiliTra...

Exterior Lighting - filed 2026-03-26

The low beam headlights are useless for night driving. The operator is required to run high beam during any night time or low light operation. This creates a safety issue for both the operator and any incoming vehicles.

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More for the 2011 Cadillac SRX

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.