2024 Cadillac Escalade problems and complaints

Owners have filed 52 complaints with NHTSA about the 2024 Cadillac Escalade. The most-reported areas: Engine (36), Power Train (9), Electrical System (8).

Key takeaways

  • 52 owner complaints on file with NHTSA.
  • 0 involve a crash, 0 a fire, 1 reported injury.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine3669%
Power Train917%
Electrical System815%
Engine And Engine Cooling510%
Fuel/Propulsion System510%
Forward Collision Avoidance510%
Unknown Or Other48%
Service Brakes36%
Vehicle Speed Control12%
Exterior Lighting12%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2024 Cadillac Escalade SUV 4WD4/54/55/53/5
2024 Cadillac Escalade SUV RWD4/54/55/53/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Engine - filed 2026-10-13

I was driving the vehicle into a XXX parking lot in [XXX] on Thursday XXX at around 7:00pm, and as I slowed to park, the vehicle completely died and the dash screens went dark. The vehicle would not restart. I was able to rule out quick fixes such as a battery or fuse issue and then had the vehicle towed to the closest...

Power Train - filed 2026-10-10

On Nov 16-17, 2025 we had GM recall work done - it was an manufacturers defect in connecting rod & crankshaft that can cause bearing failure or sudden loss of propulsion. The escalade ran fine since then, other than the HUD not working on the windshield. We had the oil changed on Sept 17, 2026, and they ordered the pa...

Electrical System - filed 2026-10-05

The contact owns a 2024 Cadillac Escalade. The contact stated that while driving 45 MPH, the vehicle vibrated and the engine shut off. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer, but the failure was not duplicated. The failure reoccurred. The vehicle was taken t...

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More for the 2024 Cadillac Escalade

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.