2021 Cadillac CT5 problems and complaints
Owners have filed 30 complaints with NHTSA about the 2021 Cadillac CT5. The most-reported areas: Electrical System (13), Structure (7), Unknown Or Other (4).
Key takeaways
- 30 owner complaints on file with NHTSA.
- 3 involve a crash, 0 a fire, 2 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 13 | 43% |
| Structure | 7 | 23% |
| Unknown Or Other | 4 | 13% |
| Power Train | 4 | 13% |
| Air Bags | 2 | 7% |
| Forward Collision Avoidance | 2 | 7% |
| Wheels | 1 | 3% |
| Engine | 1 | 3% |
| Fuel/Propulsion System | 1 | 3% |
| Steering | 1 | 3% |
| Exterior Lighting | 1 | 3% |
| Visibility/Wiper | 1 | 3% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2021 Cadillac CT5 4 DR AWD | 5/5 | 5/5 | 5/5 | 5/5 |
| 2021 Cadillac CT5 4 DR RWD | 5/5 | 5/5 | 5/5 | 5/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Electrical System,structure - filed 2026-10-14
This vehicle is equipped with electronic door handles that are failing widely and prematurely. Essentially the button that actuates the cylinder to allow the door to open fails. This poses a safety risk as you're unable to open the door from the exterior in the event of an emergency. Imagine if you were in a collision ...
Unknown Or Other - filed 2026-09-25
The Cadillac CT5 door handles are operated via a button instead of a typical pull style handle. The buttons fail regularly meaning you cannot open the specific door(s) where the button has failed. With small children in the car when this fails it poses a severe health and safety risk. There needs to be a recall issued ...
Power Train - filed 2026-09-24
I am filing a formal safety complaint against General Motors (GM) regarding an unresolved transmission safety hazard on my 2021 Cadillac CT5 550T. This vehicle is included under NHTSA Campaign Number 25V148000 for an internal transmission control valve failure that can cause sudden, dangerous wheel lock-up while drivin...
Diagnose it yourself
As an Amazon Associate we earn from qualifying purchases, at no extra cost to you.
More for the 2021 Cadillac CT5
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.